Shipping & Payment Info

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Shipping & Payment Information Policy

Effective Date: May 22, 2025
Last Updated: May 22, 2025

Thank you for shopping with Southern Raized LLC! Please review the following Shipping and Payment Policy before placing your order or booking an appointment.


1. Payment Information

We accept the following forms of payment:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • Apple Pay / Google Pay
  • PayPal
  • Gift cards or store credit (if applicable)

1.1. Payment Security

All transactions are processed securely through Stripe. We do not store your full credit card information on our servers.

1.2. Payment Timing

Full payment is required at the time of purchase or booking, unless otherwise specified during checkout. For in-person permanent jewelry appointments, a deposit may be required in advance.


2. Shipping Information

We offer shipping for select jewelry items (non-permanent options such as chains, gift cards, accessories, etc.). Permanent jewelry services are available in-person only and do not require shipping.

2.1. Shipping Options & Rates

We currently ship to within the U.S. only via USPS, UPS, FedEx, etc.. Shipping costs are calculated at checkout and vary based on location and shipping method.

Estimated delivery times:

  • Standard Shipping: 5–7 business days
  • Expedited Shipping: 2–3 business days

Delivery times may vary due to carrier delays, holidays, or weather conditions.

2.2. Order Processing

Orders are typically processed within 1–3 business days. You will receive an email confirmation and tracking number once your order has shipped.

2.3. Lost or Damaged Packages

We are not responsible for packages lost, stolen, or damaged during transit. Please contact the shipping carrier directly for any delivery issues. If you purchased shipping insurance, please reach out to initiate a claim.


3. Local Pickup or In-Person Appointments

Permanent jewelry is a service performed in person. When booking an appointment:

  • You will not receive a shipped item.
  • Appointment confirmations will be sent via email or text.
  • Location and arrival instructions will be provided upon booking.

4. Taxes

All applicable sales tax will be calculated and displayed at checkout based on your location.


5. Changes & Cancellations

For shipped orders, please contact us within 12 hours if you need to make changes. Once an order has shipped, we are unable to modify or cancel it.

For appointment services, please refer to our Terms & Conditions for cancellation policies.


6. Contact Us

If you have any questions about your payment or shipping details, please contact us at:

Southern Raized LLC
Email: southernraized1@gmail.com

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